Membership Standards
MORE INFORMATION:
Governing Standards
Constitution of Financial Counsellors' Association of NSW
FCAN Constitution
Amended by Special Resolution April 2021
Covers the purpose and objective of the association, Governance of members, Committee duties and election, General meetings and others.
MEMBERSHIP
STANDARDS AND POLICIES
(Goals, types, rights and responsibilities of supervisors and
supervisees as well as confidentiality and Record Keeping requirements.)
supervisees as well as confidentiality and Record Keeping requirements.)
CODE OF ETHICAL PRACTICE FOR FINANCIAL COUNSELLORS
Code of conduct for Financial Counsellors
CODE OF ETHICAL PRACTICE FOR FINANCIAL COUNSELLORS
Code of conduct for Financial Counsellors
COMPLAINTS AND DISPUTE POLICY
How to lodge a complaint, FCAN Disciplinary powers and limitations. The FCAN Constitution also includes the disciplining of members clause
COMPLAINTS AND DISPUTE POLICY
How to lodge a complaint, FCAN Disciplinary powers and limitations. The FCAN Constitution also includes the disciplining of members clause
Agency Practice Standards
The purpose of the FCA National Agency Practice Standards is to assist agencies offering financial counselling services to provide a high quality service. Adoption by agencies is voluntary, but we hope that many agencies will do so as part of their normal quality frameworks.
CLOSING A FINANCIAL COUNSELLING SERVICE
These practical guidelines assist members and agency managers to understand the requirements when closing a service.
CLOSING A FINANCIAL COUNSELLING SERVICE
These practical guidelines assist members and agency managers to understand the requirements when closing a service.