MORE INFORMATION:

Governing Standards

MEMBERSHIP

STANDARDS AND POLICIES

COMPLAINTS AND DISPUTE POLICY

How to lodge a complaint, FCAN Disciplinary powers and limitations. The FCAN Constitution also includes the disciplining of members clause

National Agency Practice Standards

The National Agency Practice Standards are a guide to assist financial counselling agencies to provide high quality services. Adoption by agencies is voluntary. 

CLOSING A FINANCIAL COUNSELLING SERVICE

These practical guidelines assist members and agency managers to understand the requirements when closing a service.