ABOUT FCAN

The Financial Counsellor's Association of NSW

The Financial Counsellors’ Association of NSW Inc (FCAN) is the peak membership body that represents and supports NSW Financial Counsellors. 

FCAN was established in 1980. Since that time, FCAN has been providing services and assistance to members, including accreditation, training programs, professional development and peer supervision. 

FCAN represents the financial counselling sector to advocate for suitable regulation and products to protect the financially vulnerable and to prevent people and families from experiencing financial hardship.

FCAN MISSION
To enhance the capability and reputation of the sector to enable positive outcomes for members, their clients and communities

FCAN is the Peak Body and professional association for Financial Counsellors in New South Wales. 

FCAN Strategic Priorities

MEMBERS

About Our Members

NSW Financial Counsellors

All Financial Counsellors in NSW are members of the Financial Counsellors' Association NSW Inc. (FCAN)

Best Practice

Entry level qualification requirements, ongoing professional development, Supervision and Code of Ethical Practice ensure our members provide best practice advice and options.

Inclusive

Financial counsellors assist each person with non-judgmental advice and options on how to deal with their financial problems.

400+ Members

We have over 400 members working as Financial Counsellors, studying or working in affiliated roles.

Free, independent and confidential

Our members provide advice and support to people in financial difficulty. Financial counselling agencies do not charge fees for services.

Diversity

Our members support people from all walks of life, all genders, age groups and abilities, First Nations and culturally and linguistically diverse peoples.

ASIC Licencing Exemption: Financial Counsellors Don't Charge Fees or Commissions

Financial counselling services are free and do not charge fees to clients or receive commissions for the advice and services offered. Financial counselling is a unique service exempt by ASIC from holding a credit or AFSL licence. For more information about the ASIC exemption view the ASIC information sheet (Info 112) on the ASIC website.

Restriction on the use of the term Financial Counsellor

The National Consumer Credit Protection Act 2009 (Cth) Section 160C imposes restrictions on the use of the terms: financial counsellor; financial counselling; and any other term of similar meaning.

OUR STAFF
Jo Parker
Executive Officer
Lesley Dixon
Administration & Bookkeeper
Katie Delaurier
Membership Services Officer
Serena Ryan
Communications & Policy Officer
Gabrielle Locke
Workforce Development Officer
Martin Derby
Accreditation Officer
Wayne Warburton
Sharkwatch Editor