Frequently Asked Questions
Frequently Asked Questions
Financial Counselling is a free, independent and confidential service available for anyone in Australia with a money concern. To learn more about what Financial Counsellors can assist with, what these videos addressing questions Financial Counsellors are commonly asked.
What is a Financial Counsellor?
A Financial counsellor is a free, independent professional. Someone who’s non judgmental, empathic and a problem solver. They help people who are experiencing financial difficulty. They will lay out what options are available.
Financial Counsellors incorporate some financial, business and accounting skills and perhaps provide advice, listen to your stories and work alongside you. Financial Counsellors are there to walk alongside people, to look at what is important to them and to help them navigate the way forward.
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Why do people see Financial Counsellors?
People see Financial Counsellors for lots of different reasons. It can be that there isn’t just enough money coming into the household to get by. There might be sudden ill health where they’ve lost their job. There might have been a relationship breakdown or family breakdown; or there has been a change in circumstances and they need help to get back on their feet.
There might be rental arrears or difficulty buying food. Some might come for early stage budgeting or they may be looking for advice regarding bankruptcy.
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